Dual display is retail POS functionality that exists from AX2012. There were a lot of settings you could configure, including advertisement, image rotator, web page URL, etc.
If we move to Dynamics 365, we still see the same settings available – and we expect all dual display functionality remains the same. In reality, these settings do not have any relation to Dynamics 365 Dual display – they are shown on Hardware profile for backward compatibility.
Developer help is required to enable Dual display functionality: very simple version of Dual display view is a part of standard POS Extensions – DualDisplaySample.
Below you can see HTML of a standard Dual Display view. It contains:
If your Customer needs more details on dual display, work with developers to design a new layout.
Retail version: 7.3.11971.63734